Do You Tip a Cleaning Service?

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Do You Tip a Cleaning Service?

Cleaning service tips are a topic of frequent discussion.  Many clients are left to wonder “should I tip our cleaning crew?”.  Tips are almost always welcome in showing appreciation for a job well done.  Gratuitous gratuities get expensive though!  Some occupations such as restaurant servers and hair stylists, expect and even rely on tips for a substantial part of their income.  Service workers in other industries however can get confusing.

The aarp.org website article “General guidelines and etiquette for every tipping situation” from 2012 reads:

Tipping a house cleaner who’s employed not by you but by a cleaning service is optional. If you feel so inclined, 10 to 15 percent is acceptable. At holiday time, or if you’re particularly impressed by a job (the gunk was cleaned from all your liquid soap dispensers), increase it, but by no more than $20.

Generally you wouldn’t tip a cleaner you hired directly, except perhaps for the holidays.

http://www.aarp.org/money/budgeting-saving/info-11-2012/tipping-guidelines-and-etiquette.html

Other online resources, including an article from the Washington Post “Gratuities 101” in 2005 suggests tipping a housekeeper or maid service one to two weeks salary around the holidays.

http://www.washingtonpost.com/wp-dyn/content/article/2005/12/08/AR2005120801834.html

Holidays, such as Christmas or Thanksgiving present opportunities to show appreciation for a great cleaning crew, and a great way to spread good will and cheer from one family to another.

Should I Tip our Cleaning Crew?

Tipping is not expected or required by 2 Mom Crew.  Gratuities are not always part of the equation.  Mutual trust and respect are at the core of any good business relationship, but tips are only one small way to demonstrate respect.  We believe that our crew members should earn a wage that does not force them to rely on tips. 

In some cases clients may request special attention to certain areas of the office or home.  This could potentially cause the crew to stay longer than intended or expected.  In these cases a tip is a great way to show appreciation for excellent service.  This also may demonstrate a respect for the time and energy of the individuals doing the work. 

Unfortunately many office and residential cleaning services will start soliciting tips almost as soon as they start working for you.  We believe this is bad form, and creates an imbalance in the client / cleaning crew relationship.  This approach seems to take away from what a tip or bonus is supposed to be.

Expectations of tips as part of ones compensation, we believe is a bad idea.  These expectations too often create confusion and resentment.  The default position should be not to tip 2 Mom Crew.  We believe any tip should be a response to a job well done, not a prerequisite.

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